Glacial Community YMCA
  • Watertown, WI, USA
  • Hourly
  • Part Time

YMCA membership, Program Discounts

Available shifts are Wednesdays and/or Thursdays, 5-10pm (Closer) with weekend rotation.


This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility.  This position monitors facility and program operations for safe and secure environment, while also ensuring member satisfaction. 


  • Staff supervision experience, preferred.
  • Excellent interpersonal and problem solving skills.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Certifications that must be obtained and maintained within first 90 days:  CPR, AED , First Aid, Child Abuse Prevention, Blood borne Pathogens, Hazard Communication.
  • Willingness to attend meetings, training, and obtain additional certification as requested. 


Physical aspects of the position include, but not limited to: walking, standing, bending, kneeling, reaching, and lifting.  This position requires constant motion, with little to no sitting. 


  • Support branch membership strategies to meet retention, service, and growth goals by:
    • effectively communicating opportunities to become involved, connect, serve & lead in the Y;
    • on-boarding new members, connecting them to Y offerings;
    • providing facility tours to new and potential members
  • Respond to member needs.  Handle complaints in a courteous, patient manner using problem-solving techniques.  Contact appropriate Y personnel when necessary.
  • Frequently observe all staff members to insure their compliance to job duties and responsibilities.  Report any non-compliance to appropriate Manager or Supervisor.
  • Monitor all areas of the facility and grounds to insure a safe and secure environment.  Be visible and available to all participants, members, guests and staff.
  • Insure facility cleanliness by performing cleaning tasks when needed or contact appropriate maintenance staff.
Full Job Description
Glacial Community YMCA
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